PRIVACY POLICY

Lashes to Lashes Co. is committed to providing our customers with exceptional service. As providing this service involves the collection, use and disclosure of some personal information about you, protecting ensuring the privacy of your personal information is one of our highest priorities. One of the ways we do that is to have this Privacy Policy, which tells you why and how we collect, use and disclose your personal information.

This Privacy Policy applies to Lashes to Lashes Co.
This policy also applies to any service providers collecting, using or disclosing personal information on behalf of Lashes to Lashes Co.

COLLECTION AND USE

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

CONSENT

We will obtain your consent to collect, use or disclose personal information (except where, as noted below, we are authorized to do so without your consent).

Consent can be provided orally, in writing, or electronically, or it can be implied where the purpose for collecting using or disclosing the personal information would be considered obvious and you voluntarily provide personal information for that purpose. For instance, when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we infer that you consent to our collecting it and using it for that specific reason only.

Consent may also be implied where you are given notice and a reasonable opportunity to opt-out of having your personal information being used for a purpose, and you do not opt-out.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say no. If, after opting-in to our marketing list, you no longer wish to be contacted please follow the instructions at the bottom of the email and we will move you from all correspondence.

Subject to certain exceptions (e.g., the personal information is necessary to provide the service or product, or the withdrawal of consent would frustrate the performance of a legal obligation), you can withhold or withdraw your consent. Your decision to withhold or withdraw your consent to certain uses of personal information may restrict our ability to provide a particular service or product.  If so, we will explain the situation to assist you making the decision.

We may collect, use or disclose personal information without your knowledge or consent in certain limited circumstances, including:

  • When the collection, use or disclosure of personal information is permitted or required by law;
  • In an emergency that threatens your life, health, or personal security;
  • When the personal information is available from a public source (e.g., a telephone directory);
  • When we require legal advice from a lawyer;
  • For the purposes of collecting a debt or to protect ourselves from fraud;
  • To investigate an anticipated breach of an agreement or a contravention of law
  • If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

DISCLOSURE

Lashes to Lashes Co. does not sell or otherwise share your personal information with anyone else, such as advertising agencies or marketing companies. We only send marketing information to those customers who specifically sign up for our mailing list. We may send marketing information sent by Lashes to Lashes Co. as part of a cross-promotion or other collaboration with other companies or brands, but we do not disclose personal information to such companies or brands.

Lashes to Lashes Co. will share your personal information internally with those staff members who need it to complete your purchase or carry out your instructions regarding the receipt of marketing information. Authorized Lashes to Lashes Co. service providers may also have access to this information in order to carry out their responsibilities directly connected with the processing of your purchases or handling of customer service issues. Outside of these activities, we will not disclose your personal information to any third party without your written consent unless required to do so by law.

GIFT CARDS

When you purchase a gift card, we collect your name, billing address, the address for delivery, phone number, email address, credit card information, amount of the purchase, and a username and password. We use this information to process and fulfill your gift card order.

SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

COOKIES

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on this website.

QUESTIONS & CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at info@l2lco.com (please write email address with the appropriate symbol), or by mail at: