Cancellation & Rescheduling

We require 24-48 hours’ notice for cancellations or rescheduling of appointments. Appointments cancelled or rescheduled within 4-24/48 hours of your appointment time are subject to a fee of 50% of your appointment value. Appointments cancelled, rescheduled within 4 hours of your scheduled appointment time, or no-shows are subject to a fee of 100% of your appointment value.

Arriving Late

Clients arriving 20 minutes late or more to their scheduled appointment will be required to reschedule and are subject to a fee of 100% of their appointment value.

Deposit

Due to high appointment demand, many of our services require a deposit to secure a booking. The deposit amount varies by service. Deposits are non-refundable and non-transferable. Deposits will be applied to the cost of your service at the time the service is rendered. The deposit may be forfeited due to late cancellations, rescheduling, or no-shows. Please see Cancellation and Rescheduling Policy for details.

Age Restrictions

Lashes to Lashes has an age requirement of 18 years of age for any of our services offered.

Pricing

Our prices are subject to change at any time.

Payment

We accept cash and all major credit cards (Visa/MC/Amex), Lashes to Lashes Gift Cards/Certificates

Guest Satisfaction

If you don’t absolutely love your experience, please contact us via phone or email within 3 business days of your appointment and our management team will work with you to resolve any issues. Restrictions apply.

Children’s Policy

In order to provide an exceptional experience for all of our clients, we ask that you do not bring children or other guests with you to your appointment.